INTRODUCTION
This Privacy Policy is incorporated by this reference into the Terms of Use located at www.bringingupbilinguals.com (“Terms of Use”). The terms “Company,” “we,” and “us” means Bringing up Bilinguals. All other terms not defined in this Privacy Policy will have the meanings set forth in the Terms of Use. This is a binding agreement between you and the Company. By using the Services, you agree to the terms and conditions in this Privacy Policy and the Terms of Use. This Privacy Policy contains important information about collection of personal information from Children under the age of 13. Please read this Privacy Policy carefully before accessing or using the Services. This Privacy Policy applies to all information we collect or receive from you.
1. INFORMATION WE COLLECT
As used in this Privacy Policy, “Personal Information” means information that alone or when in combination with other information may be used to readily identify, contact, or locate you, such as your name, address, email address, or phone number. Personal Information does not include information that has been aggregated and/or de-identified so that it does not allow a third party to identify a specific individual.
1.1. Registration information
When you create your Account via the Applicant and/or Website, you will be required to provide certain personal information, which may include your name, a user name (which can be your email address and/or mobile phone number), a password, the country in which you reside, your gender and/or other information.
1.2. Payment Information
If you make any purchases through the Applicant and/or Website, such as a membership of courses or private consultations, we may collect certain information regarding your purchase (such as your Account name, Course(s) you purchased) as necessary to process and confirm your order. We store limited financial data. Most financial data is transferred to our payment processor, Stripe, and you should review these processors’ Privacy Policy to determine how they use, disclose and protect your financial data. As a courtesy, Stripe’s Privacy Policy can be found here: https://stripe.com/us/privacy
1.3. Using the Services.
We collect information that you submit to us through Applications, Website and/or use of Services. For example, when you post comments, make a purchase, take a Course, modify any Courses purchased, we will collect the information you include in these submissions.
1.4. Customer Support.
We collect all information that you provide to us, including any Personal Information, information about your use of Services, when you contact us for customer support purposes.
1.5. Other data.
On occasion, you may give us additional data in order to enter into a contest or giveaway or to participate in a survey. You will be prompted for this information and it will be clear that you are offering this kind of information in exchange for an entry into such a contest or giveaway.
2. AUTOMATIC COLLECTION OF DATA
You hereby consent to our automatic collection of data as generated when you access and use of Applications and/or Website, such as (i) anonymous usage statistics; (ii) traffic data, location data, logs, and other communication data and the resources; (iii) information about your computer, mobile devices and internet connection, including your IP address, operating system, and browser type, by using cookies, server logs, and other similar technology, either directly or by clicking through hyperlinks appearing on third party websites, or use one or more of our Services.
The information we collect automatically helps us to improve our Applications, Website and/or Service and to deliver a better and more personalized service, including by enabling us to (i) estimate our audience size and usage patterns; (ii) store information about your preferences, allowing us to customize our Website according to your individual interests; (iii) recognize you when you return to our website; and (iv) customize your experience to better match your interests and preferences or simply facilitate your use of Service.
3. WHAT WE DO WITH YOUR INFORMATION
In general, the purpose of collecting your Personal Information is to (i) improve our Services and enhance your experience with us, (ii) enable us to provide a safer community for Users, and (iii) communicate with us. We may de-identify and aggregate information collected through your use of the Services and use it in accordance with applicable laws where you are located.
We may use your Personal Information to (i) create your Account, and provide, administer, and facilitate your use of the Services, including to display customized content; (ii) send you messages and information, including comments, those about changes to the Services, and updates to our Terms of Use, Privacy Policy and other relevant policy; (iii) respond to customer support questions, issues and resolve disputes; (iv) process or fulfill your request(s) and/or order(s) for Courses and/or Services and/or Products; (v) verify information you provide us; (vi) understand and improve the Services and develop new products, services or features; (vii) facilitate the technical functioning of Services, including without limitation to troubleshoot, secure and/or the integrity of Services, prevent fraud and/or abuse; and (viii) provide targeted promotional messages or content via Applications, Website, and/or your email address.
4. WHERE DO WE DISCLOSE YOUR INFORMATION
We will share your information which may include registration information, profile information, and shared content and Course information with the following third parties or under the following circumstances or as otherwise described in this Privacy Policy:
4.1. About You With Bringing up Bilinguals .
We may share schedule information, assignment and quiz completion activity, and certain registration information and profile information with Tutors, the Course(s) in which you purchase or for which you request information. If you communicate with a Tutor, such as by asking a question, that Tutor will be able to view part of your name/account name.
4.2. Third Party Service Providers
We may share your information with third party companies that perform services on our behalf, including for payment processing, data analysis, marketing services, email services and hosting services, and customer support. Those partners’ collection and use of information is subject to their privacy policies and other terms. You should review such privacy policies, terms and other agreements.
4.3. Analytic and Data Enrichment Services.
We use third-party analytic to help understand your usage of Services and to improve it. We may provide your contact information, registration information, technical information, usage data, and/or re-identified data to data enrichment services, which match such information with publicly available database information, including contact and social information from other sources, such as your email address, gender, company, job title, photos, website URLs, social network handles and physical addresses. We use this combined information to communicate with you in a more effective and customized manner.
4.4. Marketing.
We do not rent, sell, or share Personal Information about you with other people or non-affiliated companies for marketing purposes, unless we have your prior permission. If you give us your permission to share your Personal Information with such third parties, then you may receive communications from such third parties and you are solely responsible for your engagement with such third parties.
4.5. Legal process
We may access, preserve, and disclose your Personal Information or other account information if we believe doing so is required or appropriate to (a) comply with any applicable law enforcement requests and legal process, such as a court order or subpoena; (b) protect your, our or Users’ rights, property, or safety.
4.6. Merger, Sale or Other Asset Transfer
If we are involved in a merger, acquisition, financing due diligence, reorganization, bankruptcy or liquidation where the business will not continue as a going concern, receivership, sale of the Company’s assets, or transition of the Service to another provider, then your information may be transferred as part of such a transaction as permitted by law and/or contract. The use of your Personal Information following any of these events will be governed by the provisions of this Privacy Policy in effect at the time the applicable Personal Information was collected.
4.7. Consent.
We may also disclose your Personal Information with your prior permission.
5. SECURITY
We are dedicated to protecting your Personal Information at all times and take commercially reasonable security measures and steps to ensure that your information is treated securely and in accordance with this Privacy Policy. Unfortunately, the Internet cannot be guaranteed to be 100% secure, and we cannot ensure or warrant the security of any information you provide to us. We shall not be liable for unintentional access, use or disclosure.
6. CHILDREN
This website is not designed for use by children under age 16, and we do not knowingly solicit personal data from anyone under age 16. If you are under age 16, do not access or use our website or related products or services. If you become aware that we have collected data of anyone under the age of 16, please contact us so that we may delete that data.
7. YOUR RIGHTS
You have certain rights with respect to your personal data, as outlined below. Note that we may charge you a reasonable fee for actions that you ask us to take with respect to your data. In addition, we reserve the right to request that you provide us with evidence of your identity before we take any action with respect to the exercise of your data rights. Further, your rights may be restricted or nullified to the extent they conflict with our compelling business interests, the public interest, or the law.
Update Account Information: You have the right to update or change any information you have provided to us. To update or delete your information, please contact us at katrina@bringingupbilinguals.com.
Confirm Personal Data and Its Use: You have the right to request that we confirm what data we hold about you, and for what purposes. You also have the right to confirmation of whether we process your data or deliver your data to third party processors, and for what purposes. We will supply you with copies of your personal data unless doing so would affect the rights and freedoms of others.
Change Consent: You have the right to change your consent to our use of your information. In such cases, we may require you to delete your account with us, as described above, and you may not have full access to our website.
Request a Copy of Data: You have the right to request a digital copy of the data that we hold about you. Your first request for a copy of your personal data will be provided free of charge; subsequent requests will incur a reasonable fee.
Transfer Your Data: You have the right to request that we gather and transfer your data to another controller, in a commonly used and machine readable format, unless doing so would cause us an undue burden.
Delete All Data: You have the right to request that we delete all data that we hold about you, and we must delete such data without undue delay. There are exceptions to this right, such as when keeping your data is required by law, is necessary to exercise the right of freedom of expression and information, is required for compliance with a legal obligation, or is necessary for the exercise or defence of legal claims. Such a request may result in a termination of your account with us and you may have limited or no use of our website.
Emails And Communications: You may opt out of receiving future email correspondence from us by checking the appropriate box when you register for the account or make a purchase. You may change your communication settings by contacting us at katrina@bringingupbilinguals.com
Marketing Communications: You may opt out of receiving any third party marketing communications or having your personal information used for marketing purposes. You may do this by contacting us.
Processing: You may, in some circumstances, restrict the processing of your data, such as when you contest the accuracy of your data or when you have objected to processing, pending the verification of that objection. When processing has been restricted, we will continue to store your data but will not pass it on to third party processors without your consent, or as necessary to comply with legal obligations or protect your rights or those of others or our company. In addition, you may opt out of any processing of your data altogether. Note however that doing so may result in the termination of your account and loss of access to our website.
Complaints: You have the right to complain to a supervising authority if you believe we are misusing your data or have violated any of your rights under this Privacy Policy or applicable law.
CALIFORNIA PRIVACY RIGHTS
The State of California has established its own unique regulations that apply to California residents. If you reside in California, you have the right to obtain from us, once per year and free of charge, information regarding what information we disclose to third party marketers, and the names and addresses of each third party to whom we disclose your data. If you are a California resident and would like to make such a request, please use the contact information listed below.
If you are a California resident and under the age of 18, you have the right to request that we remove any data that you publicly post on our website. To request removal of your data, please use the contact information listed below. Note that while we will remove your data that is publicly posted on our website, we may not be able to completely remove that data from our systems.
EUROPEAN PRIVACY RIGHTS ("GDPR")
If the GDPR applies to you, you have certain data protection rights and are entitled to information. The GDPR applies to users in the European Economic Area ("EEA"). These rights include:
*The right to request access to your personal data that we store, you may request copies of this,
*The right to rectification of any information you believe is inaccurate, or to complete the information you believe is incomplete,
*The right to object to how we process your personal data, under certain conditions,
*The right to request that we restrict the processing of your personal data, under certain conditions,
*The right to data portability, to request that we transfer the data we have collected to another organization or directly to you, under certain conditions,
*The right to request we erase your personal data, under certain conditions,
*The right to withdraw consent to our processing of your personal data, to the extent that we had relied on it to process your personal information,
*The right to lodge a complaint with a supervisory authority about our collection and use of your personal data. If you are an EEA resident, you can do this by contacting your local data protection regulator.
The data processors used through this website each have their own privacy policy which can be found on their website. The data processors used are: WIX.
Newsletter Privacy
We offer the opportunity for you to volunteer certain information to us that is used for email and marketing purposes. This information includes, but is not limited to, your name and email. You will have an opportunity to unsubscribe from any future communications via email, but we reserve the right to maintain a database of past email subscribers. We reserve the right to use this information as reasonably necessary in our business and as provided by law. Your information will be shared with reasonably necessary parties for the ordinary course of conducting our business, such as through Facebook ads or Google Pay Per Click marketing campaigns.
Severability
If any part of this Privacy Policy or our Terms and Conditions is deemed unlawful and/or unenforceable, all other provisions contained herein will remain in full force and effect.
Entire Agreement
The information contained herein constitutes the entire agreement between site users and our company relating to the use of this website.
Law and Jurisdiction
This Privacy Policy is governed by and construed in accordance with Canadian law. Any dispute arising out of or related to the information contained herein is subject to adjudication in the province of Ontario, Canada.
8. AMENDMENTS TO THIS PRIVACY POLICY
We will post any adjustments to the Privacy Policy on the web page at www.bringingupbilinguals.com, and the revised version will be effective when it is posted. Your continued use of our Services following the changes to this Privacy Policy will mean that you accept and agree to the changes and that any information collected or provided after such change will be governed by the updated Privacy Policy. From time to time, we may desire to use Personal Information not previously disclosed in our Privacy Policy. If our practices change regarding previously collected Personal Information in a way that would be materially less restrictive than stated in the version of this Privacy Policy in effect at the time we collected the information, then we will make reasonable efforts to provide notice and obtain consent to any such uses as may be required by law.
We welcome your comments and questions on this Privacy Policy. You may reach out to us by sending an email to katrina@bringingupbilinguals.com
*Last updated September, 2024
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Privacy Policy • Terms of Use
